General Questions .: WebDevTech Knowledge Base

Can I have multiple domains (addon domains) point to different directories
Yes. All of our packages include "Addon Domains" See Our Package List for full details on how many are included with each package. Click Here

Do you support FrontPage extensions?
Yes, along with FrontPage mail extensions.

How can I change my hosting account username?
Your account username can't be changed because it arks your site's location on our servers.

How do I Access My Account Control Panel?
You can access your control panel through two environments; secure and standard. The secure way requires your domain to have an SSL certificate installed. Below is the access URL'sSecure SSL - http://www.yourdomain.com:2083Standard -...

How do I add additional domains to my plan?
Fill out the hosting order form and select "no hosting" and continue through the signup process. Complete the hosting account information for desired username and password, input - domain only for both.

How do I check my mail?
You can access your web mail through two environments; secure and standard. The secure way requires your domain to have an SSL certificate installed. Below is the access URL'sSecure SSL - http://www.yourdomain.com:2096Standard -...

How do I create an .htaccess file?
A .htaccess file contains directives that tell the apache server which client should be given access to web pages in that directory and sub-directories. click the following link on instructions.Click Here

I didn't get my welcome email or have since lost it how can I have it resent?
If you never received your welcome email, it's because you signed up using a non-working email or your spam filter blocked it. Please check your spam folder, if it's not there, make sure to whitelist Click HereIf you need your welcome email resent,...

I've uploaded my site but I can't see it yet. What's wrong?
Is your domain completely propagated? It may take up to two days for this to complete. Make sure you uploaded your site to the correct folder. All files need to be uploaded to the public_html or the www folder.Make sure you have your first page named...

Is my Macintosh computer compatible with your hosting plans?
Yes!

What does CHMOD or "Change Permisisons" mean?
It means to set a certain permission on the file or directory. The most common chmod commands are 644, 755 and 777. You can chmod in Cpanel in File Manager by selecting the file and clicking on "Change Permissions". To chmod a certain file or...

What is SMTP Restrictions and Port 25 Blocking?
Some of the major ISP's block port 25. This port is used to end email. They block this port to stop spam emails sent rom their networks.Internet Service Provider's that block port 25:ATTBELL SOUTHCOMCASTEARTHLINKMEDIAONEMSNNETZEROPEOPLEPCVERIZONTo...

What is the difference between a sub domain, parked domain and add on domain?
Sub-Domain:A sub domain name points to a subfolder of the primary domain. For example, tom.storename.com would point to a subfolder such as /tom under the primary domain of storename.com. Its contentis separate from the main site.A sub domain can also...

What is the maximum size for an email attachment?
You can send and receive attachments up to 10 MB in size, as long as this does not cause your mail box to exceed the email account quota as determined by your package.

What is the Restore Service?
In order to protect your data, WDT backs up all servers nightly. In case there is a need to restore an entire server, we can do this quickly with your most current possible data.However, customers sometimes have an issue occur on their account such as...

What is WDT's policy on "SPAM" and "unsolicited emails"?
SUBCRIBE SPAM POLICYyou Agree and understand that you will be receiving email from webdevelopmenttechnology.com which includes the following:You give your express consent to the publisher(s) of webdevelopmenttechnology.com to send you email updates and...

What ports are currently open for public use?
There are three sets of inbound ports.1. TCP (20, 21, 22, 25, 26, 37, 43, 53, 80, 110, 113, 143, 443, 465, 873, 953, 993, 995, 2082, 2083, 2084, 2086, 2089, 2087, 2095, 2096, 3306, 8080, 8043, 9827, 6666, and 3000-3500)2. UDP (53, 443, 2084, 6277, and...

Where can I report abuse and or spamming?
To report abuse, either click here and report abuse or email click here

Where do I upload my website files?
When you first login to your FTP you will find "public_html" folder and a "www" folder. These folders hold all of your web site files and scripts. There is a reason why two folders; the main folder (public_html) copies everything in...

Why do I get a red (x) where my images are supposed to be?
Either the image was not uploaded, and therefore does not exist on the server.Your path to the image is incorrect.You may have put it in a different folder, or named it using an uppercase but created a link to it using lowercase.The cause may also be...

Will I be able to update my site whenever I want to?
Yes. You will be able to access your online control panel 24/7 to manage all of your account information and tools with WDT as well as access your account through FTP to update your site at any hour of the day or night.

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